Shipping policy

 

Please read the prices and estimated delivery times for worldwide shipping carefully.

Bear in mind that handling takes between 1-5 working days.

MAINLAND & OFFSHORE Delivery Using DHL Service

EUROPE: EU states – 1-5 working days

Non-EU states – 3-5 working days

ASIA: 3-6 working days

AFRICA: 3-9 working days

SOUTH AMERICA: 3-9 working days

NORTH AMERICA: USA/CANADA: 3-9 working days

AUSTRALIA/NEW ZEALAND: 3-9 working days

Shipping costs vary depending on package volume and weight, but also the recipient’s final destination. Prices start at 16 €.

Russia, Ukraine, Belarus, Afghanistan, Kirgistan, Uzbekistan, Kazakhstan, Uzbekistan, Tajikistan, Turkmenistan, Azerbaidjan, Syria, Serbia, North Korea, Myanmar, Pakistan, Venezuela, Sudan, Libya, Somalia, Saudi Arabia, Eritrea – OUT OF SERVICE

We aim to dispatch all orders within maximum 48 hours.

All orders are dispatched using EXPRESS delivery.

All orders will be shipped on a tracked service via DHL.

Delivery notifications are sent prior to dispatch & on route so you know exactly when to expect your order.

When you order Noelino Toys products outside the EU, you will sometimes have to pay import taxes.

They are collected by the state in the destination country.

Additional customs processing fees are borne by you as the Buyer.

Noelino Toys has no control over these taxes imposed by the authorities in your country.

Customs procedures differ from country to country, so we recommend that you contact your country's customs office.

Some countries may even ban the import of certain products.

You are also considered the legal importer of the ordered goods and must comply with the legislation of the country where you will receive the products.